Terms and Condtions

By using Unicell’s website and purchasing our products/services, you agree to be bound by the following Terms & Conditions:


Product Information and Pricing

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, or other information. Prices are subject to change without notice due to the economic conditions of Pakistan.

Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any orders at our discretion. Payment must be made in full at the time of placing the order (Excluding ISB/RWP), and we accept various payment methods including cash on delivery (COD) and online payment.

Shipping and Delivery

We aim to ship your order as soon as possible, but we do not guarantee specific delivery times. Delivery times may vary depending on your location and other factors. You are responsible for providing accurate shipping information, and any additional charges or delays due to incorrect shipping information will be your responsibility.

Returns and Exchanges

We do not offer returns, but we do have an exchange policy. Please refer to our Exchange Policy for details on requesting an exchange for a product. We may also offer a “Trade Your Old Phone for a New Phone” policy, subject to specific terms and conditions.

Intellectual Property

All content on our website, including graphic images, descriptions, and logos is the property of Unicell and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.

Limitation of Liability

We are not liable for any damages or losses arising from the use of our website or products/services, including but not limited to direct, indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the product or service in question.

Governing Law and Jurisdiction

The laws of Pakistan govern these Terms & Conditions, and any disputes arising from the use of our website or products/services shall be resolved in the courts of Islamabad.

Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. By continuing to use our website or purchase our products/services after any changes, you agree to be bound by the updated Terms & Conditions.


You agree to indemnify and hold Unicell, its owners, managers, employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or products/services, or any violation of these Terms & Conditions.


If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions or concerns about our Terms & Conditions, please contact us at [email protected] or 0348 7508920.

Last updated: April 2023